In this blog, we will analyze the E-Business Management subject of BBA 6th Sem in detail, understand it, discuss important questions, and solve previous year’s papers.
The only motive behind creating this blog is to help you and you do not even need to buy books. After reading this blog, and if you read this blog well, you will solve all the important previous year’s questions. you will pass the exam easily
so let’s start
Table of Contents
So now we will solve the previous year’s paper on E-Business Management of 2023.
BBA 6th sem
BBA 6th sem E-Business Management & CRM solve previous year’s papers E-Business Management
QUESTION 1: What are the features of e-commerce?
ANSWER: Purchasing and Selling Online: Online purchasing and selling is known as e-commerce. Online shopping is possible for items like toys, clothes, and even food.
Many options: There are a lot of products available in online stores. The similar item comes in a variety of colors, sizes, and styles.
Online Payment: You can use your credit card to make online purchases, or occasionally you can pay with cash when the delivery is delivered to your house.
Good Deals: On occasion, you might locate discounts or good deals on the internet. Shops frequently conduct deals where you can get discounts on items you want to buy.
Safe Shopping: It’s crucial to use beware when making purchases online. Don’t give out sensitive information to strangers and only ever purchase from reputable websites.
Search engine optimized code and layout.
Email Marketing integration.
SECTION-C E-Business Management BBA 6th sem
QUESTION 1: Elaborate on the e-commerce importance. Alsocuss the major disadvantages of e-commerce.
ANSWER: E-commerce’s importance
- Convenience: You may use your phone or computer to shop whenever and anywhere you choose. Without having to visit a physical store.
- Remove Geographic limits: The geographic area you can service if you own a physical store is a constraint. When you have an online store, the world is at your fingertips.
- Variety: There is a large selection of products available in online businesses. Almost whatever you need can be found.
- Accessibility: Online retailers are accessible to individuals worldwide. It’s not confined to just one place
- Time-Saving: Online shopping is much faster than going to physical stores.
- Lower Cost: The reduced cost is one of the clearest benefits of e-commerce. Customers may receive a portion of these reduced costs in the form of discounts.
- Create Targeted communication: An online retailer can obtain a great deal of data about its clients by using the details they enter in the registration form and by installing cookies on their Computer.
The drawbacks of online shopping:
- Lack of Physical Interaction: Purchasing a product without being able to directly feel or touch it could cause you to be unhappy with its quality.
- Security Concerns: Sharing personal information on questionable websites puts you in danger of being a victim of identity theft or online fraud.
- Delays in Delivery: If you live far away from the vendor, the merchandise could take some time to be delivered.
- Return Procedure: Having to go through a complex return procedure can make returning an online purchase difficult.
- Technical Difficulties: Occasionally, websites may experience technical difficulties or crashes, making it challenging to finish your order.
QUESTION 2: List and briefly explain the types of e-mail marketing strategies.
ANSWER: Emails with promotions: E-Business Management
- These emails sell things.
- They give discounts and talk about sales.
- They aim to make you purchase something.
Emails used for transactions: E-Business Management
- These emails provide details.
- This is similar to receiving an email after making an online purchase to let you know it has been delivered.
- They assist you in keeping track of the status of your order.
Greetings by email: E-Business Management
- These greet brand-new clients or subscribers.
- They provide you with information about the business.
- They may request that you visit their website.
Emails for newsletters: E-Business Management
- These occur frequently.
- They inform you of updates and news.
- They maintain your interest in the business.
Emails with Instruction:
- They provide knowledge to you.
- such as how to utilize a product or carry out a task.
- Their goal is to assist you in learning.
Emails for re-engagement:
- These aim to re-engage those who have stopped reading their emails.
- To grab your interest once more, they might make you a special offer.
Emails about abandoned carts:
- This serves as a reminder for items you did not purchase online.
- Do you wish to buy them right away? they ask.
- They might provide you with savings.
QUESTION 3: what challenges do businesses face with B2B e-commerce?
ANSWER: Complex Purchasing: Due to the large number of parties involved, B2B purchasing is challenging.
- Integration Issues: Linking modern e-commerce to antiquated systems might be challenging.
- Security Concerns: It’s difficult to keep company information secure online.
- B2B buyers need customization; they want items manufactured specifically for them.
- Delivery Challenges: It’s challenging to send large orders promptly.
- Payment Confusion: It can be difficult to pay for large orders.
- Price Competition: To be profitable, sellers must maintain low pricing.
- Customer service: B2B purchasers demand prompt, quality assistance.
- Respecting Rules: There are a lot of laws and guidelines to adhere to.
- Tech Learning: Using new technology can be challenging for certain firms.
